Poor Network Signal Hampering NHIS Operations In Twifo Districts,Director Laments.
The District Manager for the National Health Insurance Scheme (NHIS) supervising Twifo Atti-Morkwa and Twifo Hemang Lower Denkyira, Hon. Benjamin Coleman has identified poor network connectivity as a critical barrier to efficient service delivery in the area.
Speaking at a recent stakeholders’ meeting held in the Twifo Hemang District, Hon. Coleman lamented that unstable internet access severely disrupts daily administrative tasks and registration exercises.
He revealed that the lack of reliable connectivity frequently forces NHIS field teams to relocate registration setups from underserved towns to neighbouring communities with better signals.
This workaround, he noted, creates logistical strain as transporting entire communities over long distances is both exhausting and unsustainable.
Hon. Coleman also used the platform to appeal to the public to stop waiting for medical emergencies before registering or renewing their health insurance.
He noted a worrying trend where a majority of residents, particularly parents of first-year Senior High School (SHS) students, crowd centres demanding instant, emergency processing.
“The registration process requires time and systematic verification,” he explained, urging residents to register proactively to prevent unnecessary delays during health crises.
Meanwhiles, the Central Regional Director for the NHIS, Mr. Oduro Sekyere Thompson reassured the public that despite these localized network challenges, the scheme remains robust and fully functional.
He confirmed that the implementation of the government’s Free Health Care programme is progressing steadily across the region.
To help bypass physical queues and local network bottlenecks, Mr. Thompson reminded the public to utilize mobile technology for renewals.
The simplest and most efficient way to renew your NHIS card is by dialling the shortcode *929# on your mobile phone,” Mr. Thompson stated.
He reminded users to ensure they have sufficient funds in their mobile money wallets to cover the processing fees before initiating the dial.
End.
